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Your State Insurance Regulators

Sadly, no one is perfect and your state insurance regulators need to step in. This includes the nation’s best, highly trusted, and most respected insurance carriers. As such, there are going to be some occasions where contacting customer service and/or its chain of command won’t solve your problem.

Therefore, its time to know who your local state insurance regulators are so that you can contact them when the situation leaves you no choice in the matter to get your insurance provider issues resolved. Below is the contact directory, in state order, for your state insurance department.

Best wishes and our sincerest hopes that you have no need to consistently refer to this contact list.

State Insurance Regulators Directory

Alabama

201 Monroe St., Suite 1700
PO Box 303351
Montgomery, AL 36104
334-269-3550
Fax: 334-241-4192
Website: www.aldoi.gov

Alaska

Division of Insurance
Department of Commerce, Community and Economic Development
Robert B. Atwood Building
550 W. 7th Avenue, Suite 1560
Anchorage, AK 995013567
907-269-7900
TDD: 907-465-5437
Fax: 907-269-7910
Website: www.commerce.alaska.gov/web/ins/

Division of Insurance
Department of Commerce, Community aand Economic Development
PO Box 110805
Juneau, AK 99811-0805
907-465-2515
TDD/TTY: 907-465-5437
Fax: 907-465-3422
Website: www.commerce.alaska.gov/web/ins/

Arizona

Department of Insurance
2910 North 44th St., Suite 210
Phoenix, AZ 85018-7256
602-912-8444
Toll free in AZ: 1-800-325-2548
Fax: 602-954-7008 (Complaints)
Website: insurance.az.gov

Arkansas

Department of Insurance
1200 West 3rd St.
Little Rock, AR 72201-1904
501-371-2600
501-371-2640 (Consumer Services)
Toll free in AR: 1-800-282-9134
Toll free: 1-800-852-5494
Fax: 501-371-2618
Website: insurance.arkansas.gov

California

Department of Insurance
300 Capitol Mall, Suite 1500
Sacramento, CA 95814
916-492-3500
415-538-4010 (San Francisco}
213-897-8921 (Los Angeles)
Toll free in CA: 1-800-927-4357
Fax: 916-445-5280
Website: www.insurance.ca.gov

Dept. of Managed Health Care, California HMO Help Center
(We serve all California Consumers that are enrolled in a California HMO, Blue Cross of California PPO, and Blue Shield of California PPO)
980 Ninth Street, Suite 500
Sacramento, CA 95814-2738
1-888-HMO-2219 (HMO Health Center Consumer Complaint Line)
1-877-525-1295 (HMO Help Center Provider/Physician Line)
1-877-688-9891
Fax: 916-229-0465 (Conplaints) or (916) 229-4328 (Independent Medical Review)
Website: www.hmohelp.ca.gov

Colorado

Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
303-894-7490 or 7499
Toll free in CO: 1-800-930-3745
TDD/TTY: 303-894-7880
Fax: 303-894-7455
Website: www.colorado.gov/dora/division-insurance

Connecticut

Department of Insurance
Consumer Affairs Dept.
PO Box 816
Hartford, CT 06142-0816
860-297-3900
Toll free: 1-800-203-3447
Fax: 203-297-3872
Website: www.ct.gov/cid/site/default.asp

Delaware

Department of Insurance
841 Silver Lake Blvd.
Dover, DE 19904
302-739-4251
Toll free in DE: 1-800-282-8611
Fax: Fax: 302-739-6278
Website: www.delawareinsurance.gov

District of Columbia

Department of Insurance, Securities and Banking
810 First St., NE, Suite 701
Washington, DC 20002
202-727-8000
Fax: 202-535-1196
Website: disb.dc.gov/disr/site/default.asp

Florida

Office of Insurance Regulation
Department of Financial Services
200 East Gaines St.
Tallahassee, FL 32399-0300
(850) 413-3100
Toll free in FL: 1-800-342-2762
TDD: 850-410-9700
Fax: 850-488-2349
Website: www.floir.com

Georgia

Insurance and Fire Safety
Two Martin Luther King, Jr. Dr.
Atlanta, GA 30334
404-656-2070
Toll free in GA: 1-800-656-2298
TDD/TTY: 404-656-4031
Fax: 404-657-8542
Website: www.gainsurance.org

Hawaii

Insurance Division
Department of Commerce and Consumer Affairs
P.O. Box 3614
Honolulu, HI 96811-3614
808-586-2790 or 2799
Fax: 808-586-2806
Website: cca.hawaii.gov/ins/

Idaho

Department of Insurance
700 West State St.
P.O. Box 83720
Boise, ID 83720-0043
208-334-4250
Toll free in ID: 1-800-721-3272
Fax: 208-334-4398
Website: www.doi.idaho.gov

Illinois

Division of Insurance
Department of Financial and Professional Regulation
100 West Randolph St., Suite 5-570
Chicago, IL 606013395
312-814-2420
TDD: 312/814-2603
Fax: Fax: 312-14-5435
Website: insurance2.illinois.gov

Division of Insurance
Department of Financial and Professional Regulation
320 West Washington St.
Springfield, IL 62767
217-782-4515
Toll free: 1-877-527-9431 (Office of Consumer Health Insurance)
TDD: 217-524-4872
Fax: 217-782-5020
Website: insurance.illinois.gov

Indiana

Department of Insurance
311 W. Washington St., Suite 300
Indianapolis, IN 46204-2787
317-232-2385
Toll free in IN: 1-800-622-4461
Toll free: 1-800-452-4800 (in-state senior health insurance information)
Fax: 317-232-5251
Website: www.state.in.us/idoi/

Iowa

Division of Insurance
330 Maple St.
Des Moines, IA 50319
515-281-5705
Fax: 515-281-3059
Website: www.iid.state.ia.us

Kansas

Insurance Division
420 SW 9th St.
Topeka, KS 66612-1678
785-296-7801
Toll free in KS: 1-800-432-2484
TDD/TTY toll free 1-877-235-3151
Fax: 785-296-2283
Website: www.ksinsurance.org

Kentucky

Office of Insurance
215 West Main St.
Frankfort, KY 40601
502-564-3630
Toll free: 1-800-595-6053
Fax: 502-564-1650
Website: insurance.ky.gov

Louisiana

Department of Insurance
1702 N. Third St.
Baton Rouge, LA 70802
225-342-0895
225-342-5900
Toll free: 1-800-259-5300
Toll free:1-800-259-5301
Fax: 254-342-3078
Website: www.ldi.state.la.us

Maine

Bureau of Insurance
34 State House Station
Augusta, ME 04333
207-624-8475
Toll free in ME: 1-800-300-5000
TDD: 207-624-8563
Fax: 207-624-8599
Website: www.state.me.us/pfr/insurance/

Maryland

Insurance Administration
525 St. Paul Place
Baltimore, MD 21202-2272
410-468-2000
Toll free: 1-800-492-6116
TTY toll free: 1-800-735-2258
Fax: 410-468-2020
Website: www.mdinsurance.state.md.us/sa/jsp/Mia.jsp

Massachusetts

Division of Insurance
Consumer Service Section
One South Station, 5th Floor
Boston, MA 02110
617-521-7777
TDD: 617-521-7490
Fax: 617-521-7575
Website: www.mass.gov/ocabr/government/oca-agencies/doi-lp/

Michigan

Office of Financial and Insurance Services
611 West Ottawa St., 3rd Floor
P.O. Box 30220
Lansing, MI 48933
517-373-0220
Toll free: 1-877-999-6442
Fax: 517-335-4978
Website
www.michigan.gov/difs/

Minnesota

Department of Commerce
Market Assurance Division
85 7th Place East
St. Paul, MN 55101
651-296-2488
Toll free in MN: 1-800-657-3602
Fax: 651-296-4328
Website: mn.gov/commerce/

Mississippi

Department of Insurance
PO Box 79
Jackson, MS 39205
601-359-3569
Toll free in MS: 1-800-562-2957
Fax: 601-359-1077
Website: www.mid.ms.gov/#&panel1-1

Missouri

Missouri Department of Insurance
PO Box 690
301 West High St., Room 530
Jefferson City, MO 651020690
573-751-4126
Toll free in MO: 1-800-726-7390
TDD/TTY: 573-526-4536
Fax: 573-751-1165
Website: insurance.mo.gov

Montana

Department of Insurance
840 Helena Ave.
Helena, MT 59601
406-444-2040
Toll free in MT: 1-800-332-6148
Fax: 406-444-3497
Website: csimt.gov

Nebraska

Department of Insurance
Terminal Building
941 "O" St., Suite 400
Lincoln, NE 685083639
402-471-2201
Toll free in NE: 1-877-564-7323
TDD toll free: 1-800-833-7351
Fax: Fax: 402-471-6559
Website: www.doi.nebraska.gov

Nevada

Division of Insurance
Department of Business & Industry
788 Fairview Drive, Suite 300
Carson City, NV 89701
775-687-7650
Fax: Fax: 775-687-3937
Website: doi.nv.gov

Division of Insurance
Department of Business & Industry
2501 East Sahara Ave, Suite 302
Las Vegas, NV 89104
(702) 486-4009
Fax: Fax: 702-486-4007
Website: doi.nv.gov

New Hampshire

Department of Insurance
21 South Fruit St., Suite 14
Concord, NH 03301-2430
603-271-2261
Toll free in NH: 1-800-852-3416
TDD/TTY toll free in NH: 1-800-735-2964
Fax: 603-271-0248
Website: www.nh.gov/insurance/

New Jersey

Department of Banking and Insurance
20 West State St.
P.O. Box 325
Trenton, NJ 08625
609-633-7667
Fax: 609-292-5571
Website: www.state.nj.us/dobi/index.html

New Mexico

Department of Insurance
P.O. Box 1269
Santa Fe, NM 87504-1269
505-827-4601
Toll free in NM: 1-800-947-4722
Fax: 505-827-4734
Website: www.osi.state.nm.us

New York

Consumer Services Bureau
Insurance Department
One Commerce Plaza
Albany, NY 12257
518-474-6600
Toll free: 1-800-342-3736
Fax: 518-474-6630
Website: www.dfs.ny.gov/insurance/dfs_insurance.htm

Consumer Services Bureau
Insurance Department
65 Court St. #7
Buffalo, NY 14202
716-847-7618
Toll free in NY: 1-800-342-3736
Fax: 716-847-7925
Website: www.dfs.ny.gov/insurance/dfs_insurance.htm

North Carolina

Department of Insurance
Dobbs Bldg., 430 North Salisbury St.
1201 Mail Service Cetner
Raleigh, NC 27699-1201
919-733-7349
Toll free: 1-800-546-5664
Toll free:1-800-662-7777
Fax: 919-733-0085
Website: www.ncdoi.com

North Dakota

Insurance Department
600 East Boulevard Ave.
5th Floor
Bismarck, ND 58505
701-328-2440
Toll free in ND: 1-800-247-0560
TDD/TTY toll free: 1-800-366-6888
Fax: 701-328-4880
Website: www.nd.gov/ndins/

Ohio

Office of Consumer Services
Department of Insurance
2100 Stella Court
Columbus, OH 43215-1067
614-644-3378
Toll free: 1-800-686-1526 (consumer hotline)
Toll free:1-800-686-1527 (fraud hotline)
Toll free:1-800-686-1578 (senior hotline)
TDD/TTY: 614-644-3745
Fax: 614-387-1302
Website: www.insurance.ohio.gov/Pages/default.aspx

Oklahoma

Insurance Department
2401 N. W. 23rd St., Suite 28
PO Box 53408
Oklahoma City, OK 73152-3408
405-521-2828
Toll free in OK: 1-800-522-0071
Fax: 405-521-6635
Website: www.ok.gov/oid/

Oregon

Insurance Division
350 Winter St., NE, Room 440-2
P.O. Box 14480
Salem, OR 97310-3883
503-947-7984
Toll free in OR: 1-888-877-4894
Fax: 503-378-4351
Website: www.oregon.gov/dcbs/insurance/pages/index.aspx

Pennsylvania

Bureau of Consumer Service
Insurance Department
1321 Strawberry Square
13th Floor
Harrisburg, PA 17120
717-787-2317
Toll free: 1-877-881-6388
Fax: 717-787-8585
Website: www.insurance.pa.gov/Pages/default.aspx

Puerto Rico

Office of the Commissioner of Insurance
Call Box 8330
Fernandez Juncos Station
Santurce, PR 00910-8330
787-722-8686
787-721-5848
Fax: 787-722-4402
Website – English: www.ocs.gobierno.pr/enocspr/
Website – Español: www.ocs.gobierno.pr/ocspr/

Rhode Island

Insurance Division
Department of Business Regulation
233 Richmond St., Suite 233
Providence, RI 02903-4233
401-222-2223
TDD: 401-222-2999
Fax: 401-222-5475
Website: www.dbr.state.ri.us/divisions/insurance/

South Carolina

Consumer Services
Department of Insurance
300 Arbor Lake Drive, Suite 1200
P.O. Box 100105
Columbia, SC 29202
803-737-6180
Toll free in SC: 1-800-768-3467
Fax: 803-737-6231
Website: doi.sc.gov

South Dakota

Division of Insurance
Department of Revenue and Regulation
445 East Capital
Pierre, SD 57501
605-773-3563
Fax: 605-773-5369
Website: dlr.sd.gov/insurance/default.aspx

Tennessee

Department of Commerce and Insurance
500 James Robertson Pkwy.
5th Floor
Nashville, TN 37243-0565
615-741-2241
Toll free in TN: 1-800-342-4029
Fax: 615-532-6934
Website: tn.gov/commerce/

Texas

Department of Insurance
333 Guadalupe St.
P.O. Box 149104
Austin, TX 78614-9104
512-463-6169
Toll free in TX: 1-800-252-3439 (consumer help line)
Fax: 512-475-2005
Website: www.tdi.texas.gov/

Utah

Department of Insurance
State Office Bldg., Room 3110
Salt Lake City, UT 841146901
801-538-3805
Toll free in UT: 1-800-439-3805
TDD: 801-538-3826
Fax: 801-538-3829
Website: www.insurance.utah.gov

Vermont

Department of Banking, Insurance, Securities and
Health Care Administration
89 Main St., Drawer 20
Montpelier, VT 05620-3101
802-828-3302
Toll free in VT: 1-800-964-1784
Toll free in VT: 1-800-631-7788 (Health Insurance)
Fax: 802-828-3306
Website: www.dfr.vermont.gov/insurance/insurance-division/

Virgin Islands

Divison of Banking and Insurance
Kongen’s Gade #18
St. Thomas, VI 00802
340-774-7166
Fax: 340-774-9458
Website: ltg.gov.vi/division-of-banking-and-insurance.html

Virginia

Bureau of Insurance
State Corporation Commission
PO Box 1157
1300 East Main St. (23219) (only for special delivery and
walk-ins)
Richmond, VA 23218
804-371-9967
Toll free in VA: 1-800-552-7945
TDD: 804-371-9206
Website: www.scc.virginia.gov/boi/index.aspx

Washington

Office of the Commssioner of Insurance
Insurance 5000 Building
P.O. Box 40255
Olympia, WA 98504-0255
360-725-7103
Toll free in WA: 1-800-562-6900
TDD: 360-586-0241
Fax: 360-586-3109
Website: www.insurance.wa.gov

West Virginia

Department of Insurance
1124 Smith St. (25301)
P.O. Box 50540
Charleston, WV 25305-0540
304-558-3354
Toll free in WV: 1-888-TRY-WVIC (888-879-9842)
Fax: 304-558-0412
Website: www.wvinsurance.gov

Wisconsin

Office of the Commissioner of Insurance
125 S. Webster St. (53702)
P.O. Box 7873
Madison, WI 53707-7873
608-266-0103
Toll free in WI: 1-800-236-8517
Dial 711 and ask for 608-266-3586
Fax: 608-266-9935
Website: oci.wi.gov

Wyoming

Department of Insurance
Herschler Bldg.,122 West 25th St.
3rd Floor East
Cheyenne, WY 82002-0440
307-777-7401
Toll free in WY: 1-800-438-5768
Fax: 307-777-5895
Website: doi.wyo.gov

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